jonitigel Privacy Policy

This page describes what data we collect when you use jonitigel and how we keep that data protected. We take your privacy seriously. We do not sell your information to third parties, and we only share data with payment processors and legal authorities when necessary.

When you create an account on jonitigel, deposit funds via DANA, e-wallet, mobile banking, or bank transfer, or place bets on Liga 1, Piala AFF, Champions League, or other games, we collect certain personal information. This policy explains what we collect, why we collect it, how long we keep it, and what rights you have over your data.

We operate across Indonesia and serve players from Jakarta, Surabaya, Bandung, Medan, and other regions. Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of where you access jonitigel from. Read this policy carefully, and contact us if you have questions.

What Data We Collect on jonitigel

We collect information in several categories when you use jonitigel:

• Account information: Your name, email address, phone number, date of birth, and gender. This is required to set up your jonitigel account.
• Identity verification: Government ID photos, address proof, and payment account details. We collect these before your first withdrawal.
• Payment information: Details about deposits and withdrawals, including amounts, payment method (DANA, e-wallet, mobile banking, etc.), and timestamps. We do not store full card or bank account numbers — payment processors handle that securely.
• Play history: Records of your bets, game sessions, wins, and losses on jonitigel games and markets.
• Device and access information: Your IP address, browser type, device type, and the pages you visit on jonitigel.
• Communications: If you contact our support team, we keep records of your messages and our responses.

How We Use Your Data on jonitigel

We use your data for the following purposes:

• Setting up and managing your jonitigel account.
• Processing your deposits (local payment, online payment, e-wallet, mobile banking, local payment virtual account, etc.) and withdrawals.
• Verifying your identity before your first withdrawal and periodically thereafter.
• Detecting and preventing fraud, money laundering, and other illegal activity.
• Sending you account notifications, security alerts, and promotional messages (if you opt in).
• Improving our games, markets, and platform features based on how you use jonitigel.
• Complying with anti-money-laundering (AML) and know-your-customer (KYC) regulations.
• Responding to legal requests from courts, regulators, or law enforcement.

We do not use your data for automated decision-making that significantly affects you, and we do not profile you for advertising purposes outside of jonitigel.

Data Sharing on jonitigel

We share your data with the following parties:

Legal and regulatory authorities: If a court order, police request, or financial regulator asks for your data, we may disclose it. We will attempt to notify you unless legally prohibited from doing so.

Service providers: We use vendors for data hosting, email delivery, fraud detection, and customer support. These vendors are contractually bound to protect your data and use it only for jonitigel services.

Other players: We do not share personal information between accounts on jonitigel. Your name, email, and payment details remain private.

How Long We Keep Your Data

We retain your account data for as long as your jonitigel account exists. After you close your account, we keep records for a minimum of five years to comply with anti-money-laundering laws and respond to potential disputes or legal inquiries. We may keep aggregated, anonymized play history longer for analytics purposes.

If you request deletion of personal data (subject to legal requirements), we will erase it from active systems but may retain copies in backups for a limited time. Government ID photos and payment details are deleted more aggressively once identity verification is complete, unless law requires retention.

Your Rights on jonitigel

You have the right to:

• Access your personal data by requesting a copy from our support team.
• Correct inaccurate information in your jonitigel profile at any time.
• Request deletion of your data, subject to legal and compliance obligations.
• Withdraw consent to marketing communications (you can opt out of promotional emails).
• Request a copy of your play history or account statements.

To exercise these rights, contact our support team with your request and account details. We will respond within a reasonable timeframe, typically within one business day for simple requests.

Security of Your Data on jonitigel

We employ industry-standard encryption and security practices to protect your data. All connections to jonitigel use HTTPS encryption. Payment information is transmitted to secure third-party processors. Access to your account data is restricted to authorized jonitigel staff.

We recommend that you enable two-factor authentication (2FA) on your jonitigel account and the email account linked to your profile. If you suspect unauthorized access, change your password immediately and contact us.

While we take security seriously, no system is completely risk-free. We will notify you of significant data breaches affecting jonitigel, as required by law.

Cookies and Tracking on jonitigel

We use cookies and similar technologies on jonitigel to remember your login, track your gameplay preferences, and measure how you use our platform. These cookies help us provide a smoother experience and prevent fraud. You can disable cookies in your browser settings, though this may affect jonitigel functionality.

We do not use third-party tracking pixels or analytics tools that share data outside jonitigel (except for our own analytics vendors under strict contracts).

Data Transfers and International Use

Our servers are located outside Indonesia, meaning your data may be transferred to and processed in other countries. We apply the same privacy and security standards regardless of server location. By using jonitigel, you consent to this international transfer.

Contact Us About Your Privacy

If you have questions about this privacy policy, or if you wish to exercise your rights, contact our support team. Provide your account details and a clear description of your request. We will respond within one business day.

If you believe we have violated your privacy rights, you may lodge a complaint with your local data protection authority or consumer protection agency. We encourage you to contact us first so we can resolve the issue directly.

Updates to This Policy

We may update this privacy policy from time to time. When we do, we will post the updated version on this page and notify you by email if the changes are significant. Your continued use of jonitigel after an update constitutes your acceptance of the new policy. If you do not agree with changes, you may close your account.

This policy is effective as of May 2026. By using jonitigel, you acknowledge that you have read and understood this privacy policy, and that you consent to our collection and use of your data as described here. Our services are available only where local law permits. You are responsible for verifying that your use of jonitigel complies with your jurisdiction's privacy and data-protection laws.